RechargKit offers prepaid mobile recharge and provides related information herein known as 'services'. The persons/parties visiting the website RechargKit or registering with website for use of any of the services will be herein known as the 'user/s'. The "User" of the website RechargKit in visiting the site or using any other service agrees to be bound by the following terms and conditions.

Eligibility

The User needs to be of 18 years or above to be using the services of the 'website'. In case any user below 18 years registers to the 'website', his or her registration would stand as void. "User" represents and warrants that he/she has the right, authority, and hereby accepts that he or she is of legal age to accept and abide by the terms and conditions of use of the 'website'. The "User" shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.

Registration

The Registration form to be filled by the 'user' for registration to the 'website' needs to be filled as accurately as possible to the best of knowledge of the user. The responsibility of maintaining the security of the password and id lie with the user and is directly liable for any action/use of the 'site' from his/ her account. It is the duty of the user to immediately notify the site if their account is being used without authorization. The user agrees to update the user account details as and when prompted by the site and in time to time in case of any change in any registration detail provided by the user on the 'website'. The website has full right to terminate any user account without stating any reason and without any notice.

Use of The Recharge Facility

RechargKit provides recharge of prepaid phones (India) for personal use. The user in using this facility agrees to the following Terms :

The User is solely responsible for entering the correct information (phone number, recharge value, etc.) RechargKit is not responsible for faulty connection on the side of the user while using the payment option. In case the user has paid and not received the recharge amount, the user will have to submit complete transaction details along with contact details to our customer support. The matter will be resolved after cross checking with the concerned service provider vendor after which refund, if any, will be made to the users account. This process may take 10 days or longer depending on the response from the vendor. RechargKit will not be liable for late action in such a case. RechargKit will not refund any money once a sale has taken place. The user hereby agrees that by using the facility of online recharge from W2pay.com, the user has agreed to pay out of will any extra charges on account of online service/sale of online recharge.

Standard of User Conduct

The "User" expressly and impliedly agrees not to use the services or the "Website" to: - Upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, torturous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful or racially or ethnically or otherwise objectionable. - Upload, post, email, transmit or otherwise make available any content that is or likely to cause/affect/violate the rights of any party with respect to religious sentiments, secular credentials, communal harmony, peace, integrity of a nation, or that would otherwise create liability or violate any local, state, national or international law. - Impersonate any person or entity. - Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content listed on the site or services. - Upload, post, email, transmit or otherwise make available any content that the "User" does not have a right to make available under any law or under contractual relationship (such as inside information, proprietary and confidential information, learned or disclosed as part of non-disclosure agreements). - Upload, post, transmit, share, store or otherwise make available content that would constitute, encourage or provide instructions for a criminal offence; - Upload, post, transmit, share, store or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation. - Disrupt the normal flow of dialogue, cause a screen to "scroll" faster than normal, or otherwise act in a manner that negatively affects the other users ability to engage in real time exchanges. - Upload, post, transmit, share, store or otherwise make available content that is likely to cause or damage the computer, computer system, server and services. - Interfere with or disrupt the service or servers or networks connected to the service, or disobey any requirements, procedures, policies or regulations of networks connected to the service. - Intentionally or unintentionally violate any applicable local, state, national or international law and any regulations having the force of law - RechargKit is not responsible for incorrect phone entry or incorrect selection of recharge value while recharging the prepaid mobile of the user. - In using this Services, you must comply with all laws, all directions of a regulator and reasonable directions of W2pay.com, you must not use, or attempt to use, the services to break any law or to miss-use another person's rights. - RechargKit is not responsible for problem in recharge due to faulty internet connection, electricity failure or PC system error or any kind of problem on the side of the user during recharge process. - RechargKit is not liable for any changes in talk value by the service provider or validity period by operator. RechargKit is not liable for any problem while recharging. If the user finds a problem with the recharge value of a recharge coupon, the user will need to contact respective service provider's customer care.

Limited User

The Website RechargKit is not for commercial use but is specifically meant for personal use only.

Information Technology Act & Indian Laws

The "User" agrees and undertakes to abide by the provisions of Information Technology Act and/or any other laws/rules/regulations of India. The User impliedly and expressly undertakes to submit to the jurisdiction of enforcing/statutory authorities for any violation of the IT act and other laws.

Proprietary Rights

All the Content on the Site whether text, graphics, pictures, video etc. their selection and arrangement are the proprietary property of the site, its users or its licensors with all rights reserved. Any use of the website or the website Content other than as specifically authorized herein, without the prior written permission, is strictly prohibited and will terminate the registration granted herein.

Exclusions in Online Payment Facility

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time. We shall not in any way be liable for any delay, disruption or defects in the Online Payment Facility. You acknowledge that you assume all the risks involved in using our Online Payment Facility and we shall not be in any way liable for any damage, loss, expense or detriment caused (directly or indirectly) by a defect in our Online Payment Facility.

Termination

The User should agree that the website, in its sole discretion, may terminate the account, password or use of the service, for any reason or if the website believes that the user has violated or has acted inconsistently with the spirit of terms of service. The website also in its sole discretion and at any time may discontinue providing the service, with or without notice. Upon termination, user's right to use the website immediately ceases. Further, the user must agree that the website shall not be liable to anyone for any termination of user access to the service.

Indemnity

You agree to indemnify/compensate RechargKit and its affiliates, including its directors, employees, service providers, content providers, suppliers against any losses, claims or demand including legal fees, resulting from any violation of these Terms and Conditions of Service, or any wrongful activity related to your account by you or any other person using your account.

Limitation of Liability

You agree that the RechargKit may be affected and/or interrupted by numerous factors beyond our control including, but not limited to the Internet, computer or utilities failure, natural calamities, unexpected acts of public, restraints by governmental authorities, strikes, war, riots, attacks of virus, corruptive code and crashing of website. In either case, RechargKit shall not be liable to you for any loss or damage. You further agree that under no circumstances, including but not limited to negligence, shall RechargKit or its affiliates be liable for any indirect or incidental damages that may result from the use of, or the inability to use the services offered by the Website.

Disclaimer

RechargKit may suspend or cease the operation of the website for any reason with or without giving any prior notice. RechargKit reserves the right to change the content on the website, and/or suspend or change the product or service offered by the website. You agree that in any mentioned case, you will use the website at your own risk and RechargKit is not responsible for any loss or damage.

Copyright

Unless otherwise indicated, the copyright in the Website and its contents, including but not limited to the text, images, graphics, sound files, animation files, video files, and their arrangement, are the property of RechargKit and are protected by copyright laws. No part or parts of the Website may be modified, copied, distributed, retransmitted, broadcast, displayed, performed, reproduced, published, licensed, transferred, sold or commercially dealt with in any manner without the express prior written consent of W2pay.com. Website respects the intellectual property of others. The website expects the user to do the same. If the user believes that his/her intellectual property rights have been violated please inform website authorities immediately and provide the following information:

A description of the copyright that user or owner claim has been infringed; A description where the material is located on the site; Complete name, address, telephone number and email address of the owner of the copyrighted material; Signature, sent electronically or physically, of the person authorized to act on behalf of the owner of the copyright; A statement by the user or owner that he/she firmly believes that the disputed use is not authorized by the copyright owner; A statement, made under penalty of perjury, that all the given information are true and accurate and that he/she is the copyright owner or the one authorized to act on behalf of the copyright owner.

Changes to the Terms and conditions

RechargKit reserves the right to modify or amend these terms and conditions of service for any reason by giving user the reasonable notice on our website and/or via email. Such modifications or amendments will be effective once the notice is served.

REFUND POLICY

RechargKit is committed to process all refunds within 3 working days Please note that banks take 3-5 days to process the refunds.

When can a User refund?

RechargKit gives refund if payment is successful, and payment is credited to RechargKit balance but user is not able to get recharge.

How to request a refund?

Fill in the Customer Support form and mention clearly your current RechargKit balance and what problem you are facing with recharge. Please note that banks take 3-5 days to process the refunds.

I made a payment, but my mobile did not get recharged. What to do?

Login to b2b.rechargkit.biz, go to My Account and check your RechargKit balance. If your payment is reflecting in RechargKit balance, click on “Recharge” button against the cell number. If payment is not added to RechargKit balance, Fill in the Customer Support form and mention the transaction reference number you got from the payment. All such requests will be processed within _____ (Hours/days)_____ and payment will be added to RechargKit balance.

What if I have excess RechargKit balance but I don’t want to use it?

According to RBI regulation, it is not possible to convert wallet amount into currency, therefore, we cannot refund unless there is a problem with recharge.