RechargKit is committed to protecting the privacy of personal information of our customers which has been provided to us in order to access our services. Our Privacy Policy is designed and developed to ensure the privacy and security of your sensitive personal information provided to us. For the purpose of this policy, sensitive personal data or information has been considered as a part of personal information. This Privacy Policy describes the personal information which we may collect and provides our approach towards handling or dealing with the same. The policy is designed to make you understand:
This policy is provided for your information and is not intended to limit or exclude your rights under laws and regulations applicable in India.
Collection of Personal Information
“Personal information” is any information that can be used to uniquely identify a person. We use any information voluntarily given by the user to enhance their experience in the network of our website so as to make the content useful for the users on the basis of their interest. We may collect your personal information as required under laws and regulations and when you subscribe and use our services or website or otherwise interact with us. a. The information we may collect includes, the following: • Your name, address, phone number, date of birth and email address. • Your account information, such as: dates of payment owed and received; top-up information; the subscription services you use; and any other information to do with your account. b. We may use cookies and other techniques, such as web beacons, to collect information about how you use our website, and services. This allows us to customise our website for you so that it is relevant to your interests and needs.
Use of Personal Information:
RechargKit will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services to you on behalf of rechargkit.biz, unless required to do so by law. Further, RechargKit may use this information to contact you regarding matters relevant to the underlying service provided and/or the information collected. Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information that may be of interest to you. We want to make the experience of our users satisfying and worthwhile. User posts the content on the site at his/her own risk. Although the website allows to set privacy options that limit access to User pages, please be aware that no security measures are perfect or impenetrable. The site cannot control the actions of other users with whom you may choose to share your pages and information. Therefore, the site cannot guarantee that the user content the User posts on the site will not be viewed by unauthorized persons. The site is not responsible for circumvention of any privacy settings or security measures contained on the site. We cannot protect any information that you make available to the general public in any publicly accessible area of our website or any other media. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information. a. Your personal information may be used & analysed for various lawful purposes including enrichment of service experience. These include, but are not limited to: • Provide, maintain and improve our products and services. • Verify your identity as mandated by laws and regulations. • Process the services that you have bought from us and keep you updated with the progress of your order. • Bill you for using our services or to take the appropriate amount of credit from you. • Respond to any questions or concerns that you may have about using our services. • Understand how our different customers use our services so we can develop more interesting and relevant services for our customers, as well as personalise the services we offer you. • Carry out research and statistical analysis and monitor customer use of services on an anonymous or personalised basis. • Ensure adherence to legal regulatory & business requirements for prevention and detection of frauds and crimes. b. We will store your information for as long as we have to by law and as per directions of the regulatory & law enforcement authorities.
How We Protect Your Information
We are committed to protecting the information we receive from you. We take appropriate security measures possible to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
Cookies
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. We may use cookies and other interactive techniques to collect non-personal information about you. Doing this allows us to recognise your computer each time you interact with our website. RechargKit does not have access to or control of the cookies that may be placed by the third party. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website. 2. Disclosure, Sharing and Transfer of Personal Information We may disclose and/or transfer your personal information or other information collected, stored and processed by us to our partners, affiliates, our group company only in case it is necessary for providing and improving services to you. We may share information about you with: a. Agents who are involved in delivering the services you have ordered; b. Credit-reference agencies, fraud-prevention agencies, business-scoring agencies or other credit-scoring agencies; c. Debt-collection agencies or other debt-recovery organisations; d. Law-enforcement agencies, regulatory organisations, courts or other public authorities if we have to or are authorised to by law; or e. If we are reorganised or are sold to another organisation, we may transfer any personal information we hold about you to that organisation. 3. Security Practices and Procedures a. We adopt reasonable security practices and procedures, to include, technical, operational, managerial and physical security control measures in order to protect your personal information from unauthorized access. b. Our security practices and procedures limit access to personal information on a need to know basis. Further, our employees, to the extent they may have limited access to your personal information on a need to know basis, are bound by the Code of Conduct and Confidentiality Policies which obligate them to protect the confidentiality of personal information. c. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We take adequate steps to ensure that our contracted third parties adopt reasonable level of security practices and procedures to ensure security of personal information. d. We may retain your personal information for as long as required to provide you with services or if otherwise required under any law. We, however, assure you that RechargKit does not disclose your personal information to unaffiliated third parties which could lead to invasion of your privacy. e. When we dispose off your personal information, we use reasonable procedures to erase it or render it unreadable. f. No data transmission over the Internet is completely secure and for reasons outside of our control, security risks may still arise. Any personal information transmitted to us will therefore be your own risk. However, we will strive to ensure the security of your information. We observe reasonable security measures to protect your personal information against hacking and virus dissemination.
